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EM'S SOFT CHUNKY COOKIES

(JALAN TELAWI 2, BANGSAR, MALAYSIA · 2023)

(F&B / CAFE/ DESSERTS)

EM'S Logo & Interior Signage Design

EM'S is a new cookie store located in Bangsar — specializing in Soft Chunky Cookies.

Complete Brand Identity Design for EM's.

Previously known as "Pretty Baked By EM's." We've worked with Emily (founder) on developing something more fun, memorable & interesting.

This project's focus was to assist in developing the brand & launch their first physical store in Bangsar.

The Brand Elements — EM's Soft Chunky Cookies

The main iconic look of EM's comes from 2 things: the EM's Checkered & the signature Double Borders.

Designed & engineered by our — Branding Visuals Specialist, Kang Zi Shan.

Brand Taglines & Statements

EM's has big visions for their brand — aiming to be the #1 choice for Malaysians that love Soft Chunky Cookies!

"Cookies For The Nation!"

Custom Brand Illustrations

EM's custom illustration pack allowed a more welcoming look on the brand. 

Usage: Social Media, Menus, In-Store Experience, Packaging, Website & Poster.

Brand Collaterals For EM's Cookie Cafe

A professional brand identity help shape perception & build a strong image in customers mind.

The looks of the in-store brand collaterals plays a big role in the cafe: think coffee cups, menus, paper bags, takeaway bags, etc.

Social Media Management: @ems.kl

Our team manages & handles the @ems.kl social media — helping the brand get more exposure through IG. Roles include: content planning & strategy, content creation, copywriting, posting & scheduling.

Cookie Lovers Unite! ♡

EM's customers don't just love cookies — they're also crazy about the brand. We help keep them updated on any exciting things.

Goals: Gain more brand awareness & engage with their existing loyal customers!

Product Showcase: Soft Chunky Cookies

We also help capture high-quality images to promote their flagship products, Soft Chunky Cookies.

Taken on: Sony Alpha 7 II E-mount Full Frame Camera. Indoor & outdoor natural lighting.

Short Video Content: Reels

Apart of our social media campaigns, we also craft reels that reach new audiences all over the world.

RESULTS: Our best performing posts got 212k & 62k views on organic reach through IG Reels.

Now Serving Nationwide: Visit the full website at emskl.com!

Custom-built e-commerce store on Shopify. Our team worked on launching EM's website that focused on offering 3 things: Nationwide shipping, Local Delivery & Self-Pickups.

Fully Custom-Built on Shopify.

The webstore uses a combination of custom codes & 3rd-party apps to help facilitate a smooth order & checkout process.

We custom-built a bundle order for EM's to sell their teatime (6pcs) & party (12pcs) cookie sets.

Responsive Stores, Optimized For Mobile.

Almost 80% of EM's traffic comes from mobile, as the brand promotes heavily on social media.

Hence, it's important that we deliver an exceptional experience both on desktop & on mobile.

Time For Your Brand To Stand Out Too!

Kickstart your brand with Undoubt Studio. We're experts in story-telling, helping you design a brand that's not only visually appealing — speaks directly to your audiences.

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