Terms and Conditions
Last Updated: 05/12/2025
Welcome to undoubtstudio.com, owned and operated by AZ DESIGN ENTERPRISE (“Company”, “we”, “our”, or “us”). By accessing or using our website, digital products, courses, or services, you agree to comply with and be bound by the following Terms & Conditions.
Please read them carefully.
If you do not agree, please discontinue using the Site.
1. General Use of the Site
This Site and all services provided through it are intended for educational and informational purposes. By accessing the Site in any way—whether browsing, purchasing, downloading content, or interacting with our materials—you agree to these Terms, our Privacy Policy, and any additional terms specific to a product or service.
We may update these Terms from time to time. Continued use of the Site after updates indicates your acceptance of the revised Terms.
2. Intellectual Property Rights
All content on this Site—including but not limited to videos, modules, PDFs, templates, workbooks, graphics, text, branding, and course materials—is the property of AZ DESIGN ENTERPRISE and protected under Malaysian copyright, trademark, and intellectual property laws.
You may NOT:
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Copy, reproduce, resell, or redistribute course content
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Share login access with others
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Upload, publish, or distribute our content elsewhere
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Use our materials for commercial purposes or client work unless clearly permitted
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You may:
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Download materials for your personal use
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Print copies for personal reference
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Access purchased content for the duration the program remains available
Any breach of these terms may result in immediate removal from our courses without refund.
3. Refund Policy
All Undoubt Studio digital products, online courses, templates, and training programs are strictly non-refundable.
Why?
Because our content contains proprietary frameworks, strategies, and intellectual property used across our real businesses. Immediate access means the value is delivered upfront. We ask that you review the product details carefully before purchasing.
If you have questions, concerns, or require clarification prior to purchase, please email us at hello@undoubtstudio.com and our team will respond within 48 hours (Mon–Fri).
4. Access & License to Use
Your purchase grants you a personal, non-transferable, limited license to access our digital materials.
You agree not to:
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Share your login
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Record or redistribute course content
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Resell, sublicense, or repackage our content
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Use our materials to create competing products
We reserve the right to revoke access for any misuse or unauthorised distribution.
If payment fails or is disputed (chargeback/refund attempt), access will be revoked automatically.
5. User Submissions & Content
If you submit comments, feedback, testimonials, or share results with us, you grant the Company permission to use this material for marketing, promotional, or testimonial purposes.
We will never reveal sensitive business data without your explicit consent.
6. Disclaimers
All information provided through Undoubt Studio—including digital marketing training, Facebook Ads education, AI tools, and business strategies—is for educational purposes only.
We do not guarantee:
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Future sales
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Specific income levels
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Business performance
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Lead volume
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Results from advertising platforms
Your success depends on your implementation, business model, budget, market conditions, and consistency.
We do not provide financial, legal, tax, or investment advice. Please consult the appropriate professionals where necessary.
All services are provided “as is”, without warranties of any kind.
7. Limitation of Liability
To the fullest extent permitted under Malaysian law, AZ DESIGN ENTERPRISE shall not be liable for:
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Loss of profits
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Business interruption
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Loss of data
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Advertising losses
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Damages resulting from misuse, implementation, or misunderstanding of our training
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Any third-party tools, platforms, or services referenced in our materials
Your sole remedy for dissatisfaction with our Site or services is to stop using them.
8. Online Commerce & Payments
When purchasing from our Site:
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You agree all provided information is accurate
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You authorise us to process your payment
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You acknowledge payment is final and non-refundable
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You agree not to make speculative, false, or fraudulent purchases
We use third-party payment processors (e.g., Stripe, PayPal, FPX). Their privacy and security terms apply.
If your payment fails:
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Access to products will be suspended
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We may contact you to assist in restoring service
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Access will resume once billing is resolved
9. Community Guidelines
If a program includes a community, group, or messaging channel, you agree to behave respectfully.
We reserve the right to remove members who:
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Harass others
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Spam
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Violate rules
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Engage in unethical behaviour
Removal from a community does not entitle you to a refund.
10. Registration & Account Security
You may be required to create an account to access certain products or features.
You agree to:
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Keep your password secure
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Not share login credentials
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Notify us of any unauthorised access
We cannot be held responsible for losses caused by failure to secure your account.
11. Termination of Access
We reserve the right to suspend or terminate your access to the Site or any of our programs if:
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You violate any part of these Terms
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You share our content or login
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You engage in harmful or unethical behaviour
Termination does not entitle you to a refund.
12. Changes to Terms
We may modify these Terms at any time.
Updates will be posted on this page with a new “Last Updated” date.
Your continued use of our Site constitutes acceptance of the updated Terms.
13. Contact
For any questions regarding these Terms, please contact:
Email: hello@undoubtstudio.com
Business: AZ DESIGN ENTERPRISE
Website: undoubtstudio.com